Symptoms

Student address and caregiver information is not being stored when finding potential pre-enrolments with SRT and this and other unexpected errors maybe experienced when requesting SRT while adding a new student.

Action

If you have used the SRT download and received the student's basic information, please refrain from using the 'retry full SRT download' as this will overwrite existing data that you may have changed or entered.  

We are currently determining the cause and fixing the problem.  Check here for updates.

Your patience is appreciated.